Using Microsoft Exchange with Siteworx
Configure your Siteworx account to use 3rd party email servers.

Setup your email configuration to work with Microsoft Exchange Mail servers though your Siteworx client portal.

A number of corporate clients use 3rd party email servers like Microsoft Exchange for their business email.

Below we have detailed how edit your mx records and turn off the email side of your Siteworx account on our servers.

1. You can login to your Siteworx account from either your client WHMCS portal or direct via the Siteworx URL.

Login with your email address and password provided when you signed up for your account.

WHMCS login:

https://hosting-made-easy.co.uk/billing/index.php?rp=/login

Enterprise Cloud Platform - User Login Page

Siteworx URL:

https://yourdomain.com:2443/siteworx

Enterprise Cloud Platform - Siteworx Login Page

 

2. Once logged in, scroll down to the EMAIL OPTIONS section.

3. Click on the Remote Setup icon. 

4. Next click on the disable icon (dark head and shoulders with a line through it.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

5. You will next have to click on the purple 'Disable' Button.

6. You should now see the email account is disabled.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

7. You now need to make changes to your DNS records. These changes make sure that your incoming email is directed to the correct Microsoft Exchange Servers.

8. While still logged into Siteworx, scroll back up to to the DNS Records section.

9. Click on the grey buton 'View Records'

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

10. You should now be looking at your DNS records, these records are the glue to making your website visible and your email deliverable on the internet. 

11. We now need to add in some extra DNS records to allow your Microsoft Exchange server to be found for the emails to be delivered correctly.

12. We next need to edit the MX & SPF DNS records and add a cname record.

13. First we will add the CNAME record, in the drop down select CNAME and click on the purple button 'Go'

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

14. Next we need to edit the following the 3 record fields and change to suit your domain name.

host: autodiscover.example.com - TTL: 3600 - Alias: autodiscover.outlook.com

Once you have updated the record fields, click on the purple button 'Save'

15. Next we carry out the same process for the MX record, only we edit the existing not add. To edit the exist record click on the pencil icon.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

16. Next we need to edit the following the 4 record fields and change to suit your domain name.

host: example.com - TTL: 3600 - Preference Number: 0 - Mail Server: example-com.mail.protection.outlook.com

Once you have updated the record fields, click on the purple button 'Save'

Your DNS records so far should look like this, just one record to change.

Please note the Microsoft Exchange settings might change from when this help file was created, so always check in your Microsoft account for the correct details required.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

17. Next we carry out the same process for the SPF record, as before in section 13, we need to add a new record, this time it's a TXT file.

18. First we will add the TXT record, in the drop down select TXT and click on the purple button 'Go'

19. Next we need to edit the following the 3 record fields and change to suit your domain name.

host: example.com - TTL: 3600 - Text: v=spf1 include:spf.protection.outlook.com -all

Once you have updated the TXT record fields, click on the purple button 'Save'

20. Next we need to delete the existing SPF record as Microsoft Exchange uses a TXT based file for this, to delete the file click on the trash can inline with the SPF record.

Please note the Microsoft Exchange settings might change from when this help file was created, so always check in your Microsoft account for the correct details required.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

21. Your amended DNS record should look like the following.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

22. All emails to your domain name will now be forwarded to your Microsoft Exchange server.

Please note the Microsoft Exchange settings might change from when this help file was created, so always check in your Microsoft account for the correct details required.    Microsoft Link


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