Using Google Workspace with Siteworx
Configure your Siteworx account to use 3rd party email servers.

Setup your email configuration to work with Google Workspace Mail servers though your Siteworx client portal.

A number of corporate clients use 3rd party email servers like Google Workspace (formally G Suite) for their business email.

Below we have detailed how edit your mx records and turn off the email side of your Siteworx account on our servers.

1. You can login to your Siteworx account from either your client WHMCS portal or direct via the Siteworx URL.

Login with your email address and password provided when you signed up for your account.

WHMCS login:

https://hosting-made-easy.co.uk/billing/index.php?rp=/login

 

Enterprise Cloud Platform - User Login Page

Siteworx URL:

https://yourdomain.com:2443/siteworx

 

Enterprise Cloud Platform - Siteworx Login Page

2. Once logged in, scroll down to the EMAIL OPTIONS section.

3. Click on the Remote Setup icon. 

4. Next click on the disable icon (dark head and shoulders with a line through it.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

5. You will next have to click on the purple 'Disable' Button.

6. You should now see the email account is disabled.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

7. You now need to make changes to your DNS records. These changes make sure that your incoming email is directed to the correct Google Workspaces Servers.

8. While still logged into Siteworx, scroll back up to to the DNS Records section.

9. Click on the grey button 'View Records'

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

10. You should now be looking at your DNS records, these records are the glue to making your website visible and your email deliverable on the internet. 

11. We now need to add in some extra DNS records to allow your Google Workspace server to be found for the emails to be delivered correctly.

12. We next need to edit and add some extra MX records, add a TXT record and delete a SPF record.

13. First we will edit the existing MX record, and then add another 4 MX records as Google provide 5 MX records for Google Workspace.

14. First click on the pencil icon next to the existing MX record to edit, and update the following 4 record fields and change to suit your domain name.

host: example.com - TTL: 3600 - Preference Number: 1 - Mail Server: ASPMX.L.GOOGLE.COM

Once you have updated the record fields, click on the purple button 'Save'

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

15. Next we need to add 4 new MX records,  in the drop down select MX and click on the purple button ‘Go’

16. Next we need to add the following to the 3 record fields and change to suit your domain name.

host: example.com - TTL: 3600 - Preference Number: 5 - Mail Server: ALT1.ASPMX.L.GOOGLE.COM

Once you have updated the record fields, click on the purple button ‘Save’

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

17. Next create another 3 MX records using the same process as step 16 with the following record details

host: example.com - TTL: 3600 - Preference Number: 5 - Mail Server: ALT2.ASPMX.L.GOOGLE.COM

host: example.com - TTL: 3600 - Preference Number: 10 - Mail Server: ALT3.ASPMX.L.GOOGLE.COM

host: example.com - TTL: 3600 - Preference Number: 10 - Mail Server: ALT4.ASPMX.L.GOOGLE.COM

You should end up with a DNS record showing 5 MX records for Google Workspace as shown below.

Please note the Google Workspace settings might change from when this help file was created, so always check in your Google Workspace account for the correct details required.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

17. Next we carry out the same process for the SPF record, as before in section 13, we need to add a new record, this time it's a TXT file.

18. First we will add the TXT record, in the drop down select TXT and click on the purple button 'Go'

19. Next we need to edit the following the 3 record fields and change to suit your domain name.

host: example.com - TTL: 3600 - Text: v=spf1 include:_spf.google.com ~all

Once you have updated the TXT record fields, click on the purple button 'Save'

20. Next we need to delete the existing SPF record as Google Workspace uses a TXT based file for this, to delete the file click on the trash can inline with the SPF record.

Please note the Google workspace settings might change from when this help file was created, so always check in your Google Workspace account for the correct details required.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

21. Your amended DNS record should look like the following.

Enterprise Cloud Platform - Microsoft Exchange Setup with Siteworx

 

22. All emails to your domain name will now be forwarded to your Google Workspace server.

Please note the Google Workspace settings might change from when this help file was created, so always check in your Google Workspace account for the correct details required.   Google Link


Looking for a custom solution?

Our technicians can provide you with the best custom made solutions on the market, no

matter whether you’re a small business or large enterprise.
Get In Touch
We provide cloud based enterprise hosting, server and storage solutions of unmatched quality. Feel free to visit or contact us for a custom quote.
Copyright © 2021 Hosting Made Easy. All Rights Reserved.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram